When it comes to running your own businesses, we all want to look like a pro – even if we’re learning and winging it as we go. While a site with beautiful design may help your brand stand out online, it’s also important to make sure the words you use in your content are professional too. That’s why avoiding common grammar mistakes can make all the difference when it comes to making a good impression online.
When it comes to grammar, one thing to note is that rules can change. Language is an ever-evolving beast and the rise of digital marketing has led to a more lax style of communication. It’s common to see beautiful adverts with less formality these days. But this doesn’t mean it should be littered with typos and rookie errors.
An image like this can create a negative impression on your brand. At worst, it can cause a potential customer to move on to someone else’s offering. They’ll likely search for a brand that appears more professional and trustworthy.
With this in mind, here’s a quick guide to common errors you seriously don’t want to make.
1. Greengrocer’s apostrophe
One of the most common grammar mistakes in marketing communications is using the apostrophe incorrectly. This is especially true when it comes to confusing the possessive case with the plural use.
In other words, use an apostrophe after an “s” to indicate an object that belongs to someone. If you’re simply writing a plural, don’t use one at all.
T’s & C’s should be Ts & Cs [The exception is when writing I’s and A’s as it can cause confusion with “as” and “is” without the apostrophe.]
Half price avocado’s should be Half price avocados
Now comes the confusing bit – if you’re trying to indicate possession on a plural, the apostrophe goes after the s:
The avocados’ expiry date is in a month
The stores’ opening hours differ between locations
2. There is only one of your company — you are unique!
Whether you’re referring to your own company or someone else’s, the use of the word should be singular. A company is a single entity, even though it’s often made up of multiple people.
For example, don’t say:
Captain Cookies are offering a winter discount.
Captain Cookies is offering a winter discount to all our followers.
It’s simple grammar mistakes like these that are often overlooked but are worth avoiding to help you sound more confident and refined in tone.
3. Inconsistent headings: Sentence vs. title case
Do you tend to capitalize the first letter of each word in your headings? If so, you’re most likely using a style that’s referred to as title case. This style has more of a proper or polished format and is a popular choice among many publishers today.
If this is the style you’re choosing as a company, it’s best to include it in a formalized style guide to maintain consistency with your team. Make sure to include notes on whether you’d like smaller words like “and” or “for” to be capitalized or not – since both ways are equally acceptable.
Alternatively, a more common practice in digital writing is to write things in sentence casing. This means only the first letter of a word within your heading is capitalized, along with any other pronouns.
Many marketers prefer this style because it’s:
Easier for people to read
Whatever option you choose, keep things consistent and try not to suddenly insert random capital letters in your copy. You don’t want it to be too jarring for readers.
4. Acronyms and jargon
That handy acronym you use in Slack or emails to your coworkers is fine in that context, but not when it comes to your brand communications.
Writing for an external audience means you’ll need to keep the consumer in mind.
Your audience probably won’t understand that piece of jargon you’re referring to and they may even find it annoying to read! You don’t want to miss out on potential sales from grammar mistakes like these. So be sure to remove unnecessary or lesser-known acronyms from your communications.
When possible, you might also try to use a simple or shorter word instead of a more complex one. Just make sure you’re not using abbreviations or slang to an audience that won’t recognize them.
5. Hyphenated adjectives
Hyphens are typically used to connect two words that describe something, such as:
However, if one of the words is an adverb ending in “-ly,” you shouldn’t use a hyphen, for example:
Dimly lit room
Smartly dressed man
It’s the smaller details that count here, so make sure to comb your posts with a sharp eye to avoid smaller grammar mistakes like these.
6. Split infinitives
A split infinitive is when you split an infinitive verb (e.g., “to run”) with an adverb, which is grammatically incorrect. Always keep the verb compound together, for example:
To quickly run should be to run quickly
To suddenly go should be to go suddenly
To finally decide should be to decide finally
See how much easier that is to read? It’s important to spend some time editing out these types of grammar mistakes before posting.
7. Ending sentences with a preposition
When looking out for grammar mistakes, you want to make sure to avoid prepositions. The correct rule for prepositions is to not end a sentence with a word like “to,” “of,” “on” or “with.”
For example, avoid writing things like:
Which option are you going to go with?
Where are you off to?
While we often end with prepositions in daily speech, it’s considered informal and something most people do without even thinking about it. The examples above may sound perfectly acceptable to say out loud, but they technically end in prepositions.
When drafting your company style guide, consider the tone of your brand. A chatty or informal brand could accommodate it into their style guide, but it’s always best to be aware of your audience.
Additionally, you’ll want to take into account the form you are writing for. A more formal annual report may not be the best fit, but it could work for copy in an Instagram caption.
8. Inconsistent punctuation
When creating lines of text for your ads, make sure your punctuation is consistent. For example, a flyer header that contains a period in the middle of a line should also end the sentence with a typical sentence structure.
Here’s an example of what to avoid:
Nourish your body. Calm your mind
You’ll notice there’s one period used in the middle, but nothing at the end. The example above should’ve ended with a period after “mind” to maintain consistency.
9. Dangling participles
This error is appropriately named since it means the modifier is left “dangling” without a word to modify. In other words, it refers to a sentence that includes an ambiguous adjective. This is because it’s not immediately clear who or what it’s referring to.
For example, take a look at the following sentence:
Having just finished my dessert, the waitress offered to bring me the bill.
Do you see how it could be taken to mean that the waitress ate your dessert? You can fix this by changing the sentence to clarify who finished the dessert. Simply add the intended noun or pronoun (which would be “I” in this case) after the comma.
The sentence should now read:
Having just finished my dessert, I noticed the waitress offering to bring me the bill.
Dangling participles are grammar mistakes that can seem tricky in the beginning, but can easily be fixed once you understand how they work.
10. Comma splicing
A comma splice is when you use a comma incorrectly. This happens when someone inserts a comma between two sentences that can stand independently on their own.
Sam was early for yoga, he waited outside.
A comma is not strong enough to link these two clauses together, so you could fix this by adding a conjunction:
Sam was early for yoga, so he waited outside.
Alternatively, you could replace the comma with a semicolon or simply keep them as two separate sentences. This choice is not a huge offense from a copywriting perspective, but you’ll look more like a pro if you don’t do it.
Don’t forget to double-check your work
Making sure your grammar is correct can create a sense of professionalism — especially when building trust and credibility with your audience. But don’t worry if it takes you some time.
English can be a challenging language to master and there are many exceptions to traditional rules.
When in doubt, always double-check that you’re writing a sentence correctly by doing a bit of online research. Make sure to use credible language sources, rather than just relying on built-in spelling or grammar checkers.
Elon Musk said Sunday he “somewhat agonized” over the font designs for his companies Tesla and SpaceX.
The billionaire businessman added he “loves fonts” and has tweaked the logos over the years.
He revealed the SpaceX logo also holds a hidden meaning, representing a rocket’s arc to orbit.
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In a series of Sunday tweets, Elon Musk said he “somewhat agonized” over his choice of fonts for his businesses and revealed a hidden meaning behind the SpaceX logo.
Responding to a tweet about serif and sans-serif fonts, the billionaire businessman took a break from posting cryptic memes and discussing politics to say he loves fonts and put significant consideration into how his companies are presented to consumers.
“I somewhat agonized over the Tesla & SpaceX font design (love fonts tbh),” Musk tweeted. “There are some similarities, particularly use of negative space. We’ve made many little tweaks over the years.”
The Tesla logo — a T-shaped design with a custom, sans-serif font spelling out the brand name — is meant to resemble a cross-section of an electric motor. The SpaceX logo, written in a similar font with an extended X, references the reusable rockets made by the company.
“The swoop of the X is meant to represent the rocket’s arc to orbit,” Musk tweeted.
Other business logos have also held hidden messages: Baskin Robbins, a chain that sells 31 flavors of ice cream, has a secret ’31’ hidden in the letters of its logo. Likewise, Amazon’s arrow logo is meant to represent a smile, while the circular ‘B’ logo for Beats by Dre represents a person wearing the popular headphones.
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The internet has revolutionized the business world and changed how we conduct business. Any business that aims to increase its visibility and boost profit needs to pay much attention to top ranking factors, including local SEO — which introduces the topic of the local search algorithm.
Local SEO is one of the top practices that help boost a business’s visibility and generates more sales.
However, achieving better local SEO rankings is not a walk in the park, especially due to increased competition. To appear higher on local results, businesses and marketers need to understand how the local search algorithm works.
Knowing this helps guide the steps for improving rankings in the local pack.
The competition gets stiffer as more businesses open and optimize for local searching. Besides, Google is updating its algorithm consistently, meaning only businesses that can keep up with these updates can appear at the top of local search results.
Luckily, you have come to this post as this article looks at everything you need to know about Google’s local search algorithm and what you can do to get that top spot in the local pack.
Understanding the local search algorithm
Google aims to provide the best results that match a specific local search query. It constantly updates the local search algorithm to determine which business to rank on top of local search results.
Ideally, Google wants to provide local content that is relevant and valuable to users. As with search engine optimization, keyword stuffing cannot give you that top spot in local search results.
SEO specialists and marketers should consider Google’s local search algorithm updates and make the necessary changes to rank higher. Failure to consider these updates means losing your local search presence, resulting in fewer leads and conversions.
Local algorithms check the Google My Business (GMB) listings to determine where to rank a business in local search rankings.
Ideally, Google’s local algorithm ranks businesses with information that matches a searcher’s query. And the higher a business ranks in local search results, the more chances a potential customer will click on it.
This post looks at the three major pillars that determine local search results to better understand the local search algorithm: proximity, prominence and relevance.
Of course, other factors make up Google’s local search algorithm, but since we cannot identify all of them, we’ll focus on the most crucial ones in this post.
By understanding these pillars, marketers can better position themselves for local search success.
Proximity is one of the major ranking factors when it comes to local search. That means the distance between a business and a searcher is a ranking factor in local search.
When a searcher searches for something, Google considers how far the searcher is from the location of the term they use in the search. When a searcher doesn’t specify the location, Google calculates the distance based on the information they have regarding their location.
Ideally, Google aims to provide the most relevant results to a search query. For instance, why would Google provide a list of coffee shops in Los Angeles if the searcher is searching from Colombia?
That would be irrelevant local search results that won’t benefit the searcher.
Unfortunately, while proximity is a major local search pillar, it’s one of the factors that businesses have little control over. After all, you cannot change where your business is located, right?
You can only ensure your business location is as clear as possible, so that it appears for related nearby queries. Here are steps you can take to achieve this:
Claim and verify the Google My Business listing
Ensure local listings are accurate and optimized for local products or services
Get the Google Maps API Key and optimize for your location and routes
Set up your profile correctly (for Service Area Businesses) to avoid violating Google’s guidelines
Users can perform several types of local searches, including:
Users will perform geo-modified searches when they are planning to visit somewhere. For instance, a searcher in Los Angeles planning to visit Toronto, Canada, may search for a “coffee shop in Oakville.” The results will differ from if they searched for “coffee” while physically in Oakville.
To be specific, geo-modified searches are mainly based on relevance and prominence as opposed to proximity when a user searches for something when outside the city included in the search.
Searchers perform this type of search when looking for something around them. For instance, a user in Los Angeles performing a local search for “coffee.”
Ideally, the user only needs to search for something and is shown results based on proximity. They will get the results that are closest to them.
“Near me” searches
“Near me” searches have been so popular in recent years. Although their popularity has significantly declined, users still perform this type of search when looking for something locally.
For instance, some users could add “near me” when searching for a coffee shop, hoping to get the most relevant results near them. As we’ve stated, this trend has lost popularity because when you perform a local search, you are searching for something near you.
It is not necessary to add “near me” to what you’re searching.
Prominence refers to how important Google thinks your business is, which gets factored into the local search algorithm.
In other words, it refers to how well a business stands from the rest in various aspects, including directories, links, reviews, mentions, among other things.
If search engines view your business as trustworthy and credible, they will likely show it on top of related search query results.
The local search algorithm views businesses/brands with a stronger online prominence as credible and trustworthy. Some of the factors that determine prominence include:
A local citation is the mention of a business’s information online. The mention can include the partial or complete name, address, and phone number (NAP) of a local business.
Citations are an excellent way for people to learn about local businesses and impact local search results.
A business with high-quality citations can rank better in local search results, although businesses must continually manage citations to ensure data accuracy.
Backlinks play a crucial role in local business prominence. Gaining relevant backlinks from high-quality sites is an excellent way to build a business’ online reputation.
If you’re trying to outrank your competitors without much success, your backlink profile could be the reason.
In that case, you should check your competitor’s backlinks and compare them with yours. When doing this, pay attention to the number and quality of their backlinks.
As a rule of thumb, aim to have high-quality local backlinks pointing to your site to improve your page’s authority.
Next, you need to pay much attention to reviews to improve local prominence. Many customers look at a business’s online reviews before deciding whether to engage more with the business or not. Besides, many positive online reviews can increase a business’ ranking factors.
Consider this scenario. A potential customer is looking for a pub around Oakville. When they perform a search, they are presented with two results: one with over 100 reviews and another with less than 10 reviews.
Which business do you think the searcher would trust? The one with 100 reviews, obviously.
As with search engines, customers need to trust a business before they decide to do business with it. Similarly, search engines can view online reviews and analyze them to determine a business’s online prominence.
That said, here are strategies you can use to boost your online review signals:
Have a strategy
You won’t have a strong online prominence if your products or services are not of a high standard. So, the first step to having many great reviews is to develop great products and services.
After that, develop a strategy to encourage your happy customers to leave honest but valuable reviews of their experience doing business with you to help boost your online reputation.
Monitor and manage the reviews
Having many reviews is one thing; you need to develop a plan to engage with your customers for better results. Responding to reviews shows people that you care and are genuine about your products and services.
People will avoid businesses that don’t respond to customer reviews (whether positive or negative).
Search engines, too, can tell whether you engage with customer reviews or not and will use the information to determine where to rank on local search results.
When responding to online reviews, pay special attention to negative reviews and how you respond to them. While no business likes getting negative reviews, how you respond to them can positively impact your business — respond positively to turn the negative reviews around.
As earlier stated, Google wants to provide the most relevant results to a local search query. This key ranking factor will determine a business’s position in local search results — how well does a local business match a search query?
Even if your business ticks the above pillars (prominence and proximity), if the content on your page isn’t well structured and doesn’t cover the topics that a searcher is looking for, you won’t appear on top of local search results.
Here are factors that businesses should consider to create a relevant listing:
Local page signals
Local listing categories and attributes
Social posts and responses to online reviews
Local listing signals and categories
A business GMB listing and category can impact its relevance score for local searches. As such, complete your business profile carefully and continually add quality content to the web page to ensure it is relevant for proximity searches.
More specifically, ensure that all information on all listing pages, including Yelp, Bing, and Google, is complete and accurate. Aside from these factors, here are two crucial features you should pay attention to:
Selecting the right categories for your local business listing is among the crucial factors for ranking locally. With over 4000 GMB categories, you want to choose categories that best describe your business — ensure they are relevant and specific.
Here are guidelines to follow when selecting a category:
Describe your business as opposed to your services
Be specific to minimize competition
Reduce the number of GMB categories to describe your business better
Without a proper description, users won’t know what your business is about. This section is about adding an introduction to your business so that customers and search engines can know more about your business.
However, don’t use this section for marketing your business. Just give users and search engines descriptive info that can help determine whether your business matches their needs.
Local page signals
Another way a business can improve its standing in the local search algorithm is by optimizing web pages for specific keywords. For multi-location businesses, it’s essential to have separate, localized pages for each location, with relevant information and contact details for customers to reach you.
Performing competitor research is advisable to determine what terms or keywords to use for a specific query. Here are top on-page signals to consider when trying to gain relevance for a given topic:
Keyword research — Before creating local content, you need to find keywords that matter to your business. Perform keyword research to determine highly relevant keywords with high intent. When finding relevant terms to use in your content, base your research on the customer perspective; think about what they search for and the type of content they are looking for.
Create local content — After finding the right keywords, it’s time to create your content. Google values the quality of content more than the length of the content, so keep this in mind when creating content. Another crucial thing to pay attention to is localizing the content. For example, you can create content on local news and events or use your city’s name within your content.
The goal is to create a connection between what’s happening in your local area and your business. Also, use pictures with your specific geolocation to increase your content relevance.
Creating quality and relevant content is only the start. You need to optimize your content for on-page signals so local search algorithms can discover and rank them better. Here’s how you can optimize your local content for on-page signals:
Meta descriptions — Include keywords in your meta descriptions to encourage searchers to click through and increase visibility
Title tags — Title tags are some of the factors that search engines use to determine where to rank content. Incorporating keywords naturally in your title tags can help boost local rankings
Image tags — Another way to improve local rankings is by including relevant keywords in your image tags. Including geotags also comes with an added advantage
Headings — Users and Google value pages with clear structures. Consider creating headings within your content to capture readers’ attention and encourage them to read on. However, ensure your heading tags describe the content that comes after them well. Also, include keywords in your heading tags to help search engines understand them and their importance.
Off-page local signals
Gaining high-quality backlinks is a great way to boost credibility and trust. Backlinks refer to external links from another website to your site. Aim to have more high-quality backlinks to boost your website authority.
Ideally, having many quality backlinks shows search engines that your website or page is credible and trustworthy, which boosts the chances of ranking it higher in search engine results.
Guest posting is one of the best examples of link-building strategies you can use. Finding great guest posting opportunities provides an excellent opportunity to share your content to a new but relevant audience, which helps boost your website authority.
Another strategy you can use is to create longer and better content than what is already available on the web. When your content is high quality and relevant, it will be easier to get high-quality backlinks.
Review and social signals
Online reviews can also help boost relevance for your local business. Aim to get as many positive reviews from your happy customers as possible.
Remember, when customers perform a local search, they get not only the relevant businesses but also reviews related to the search. The more positive reviews a business has, the higher chances a potential customer will do business with them.
Closing thoughts on the local search algorithm
Ranking on top of local search results can seem daunting, but it shouldn’t when you know the vital things to focus on. As you have seen above, the local algorithm is based on three pillars: relevance, proximity, and prominence.
Of course, other factors determine local search rankings depending on your industry and competition.
Ah, email. Why did you send my friend’s birthday party invite to my spam folder? Why do you make it so easy to archive an email when I don’t even know what that means? Why are you … blue now … Gmail?
Email is a necessary evil. So whenever I hear about startups looking to innovate on the decades-old communication tech, I’m instantly intrigued considering the huge number of potential areas of improvement. Plus, talk about a large TAM!
Startups have taken note. Boomerang launched its email productivity software in 2010, and since its 2014 launch, Superhuman has raised $108 million to help users get through their inbox faster. Trying to build a better email mousetrap isn’t exactly a novel concept, but it could be big business.
I recently received pitches from two new upstarts, both of which launched their email innovations in the last year, that really piqued my interest. Let’s meet them.