When introducing new strategies in response to the ever-shifting business landscape, executives must take care to align them with the larger picture of where their organization...
Too many leaders take an incomplete approach to understanding empirical patterns, leading to costly mistakes and misinterpretations. As we have discussed before, one extremely common mistake...
I recently had a conversation with one of our senior managers about our company’s new banking division; he told me that only 21% of our cardholders...
